This page summarizes the cancellation and reimbursement provisions of the GME ACTION Membership Agreement. The agreement governs eligibility, notice requirements, deadlines and reimbursement.
GME ACTION is a medical transport membership program and is not insurance. Membership benefits, eligibility, geographic availability, transportation authorization, exclusions, limitations, and member financial responsibility are governed exclusively by the applicable membership agreement. Emergency medical transportation and assistance services are powered by Global Medevac. GME ACTION does not replace health insurance, travel insurance, or emergency medical services. In a life-threatening emergency, contact 911 or the applicable local emergency number.
1.Cancellation and reimbursement
The agreement provides a conditional 30-day cancellation and reimbursement process. Written notice with the required delivery confirmation is necessary; reimbursement may be reduced by services provided. See the agreement for its enrollment and coverage date provisions and the separate first-year satisfaction guarantee.
2.Membership term and installments
One-year Individual and Family memberships can be paid in full or in 12 monthly installments. Monthly payments do not create a month-to-month membership. After the initial cancellation period, remaining installments for the current term remain due. Renewal occurs at the end of the membership term, subject to the agreement and timely written notice.
3.Written notice
Follow the written-notice and delivery-confirmation requirements in Section V.8 of your agreement. A request is subject to approval and cancellation confirmation. Contact us if you need help submitting it; do not assume that a payment change alone cancels your membership.
4.First-year satisfaction guarantee
Section V.9 provides a separate, conditional guarantee after specified transportation services have been received and the member is dissatisfied with their performance. The agreement lists the qualifying services, identifying information, evidence and submission deadlines. This is not an unconditional first-year refund.
5.After the initial period
Ordinary membership-fee reimbursement is unavailable after the agreement’s initial period, subject to the separate satisfaction guarantee. Cancellation does not erase installments still due for the current term.
6.Contact
admin@gmeaction.com · 1-833-GET-MVAC · 9901 Brodie Ln, Suite 160-751, Austin, TX 78748